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White Glove Installation

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ESG

 
Environmental
Social
Governance
 

Recycling

We work diligently to recycle in our stores, distribution centers and offices in an effort to reduce waste. We continue to pursue additional strategies to eliminate waste created by our business.

In 2020, our efforts yielded the following results:

2,446

tons of waste recycled

34.6%

recycled/landfill avoidance

37,973

trees saved

7,301

yards of landfill space saved

23,472

barrels of oil saved

13,784 lbs.

of electric waste recycled 10/20 - 7/21

Energy Conservation

We work diligently to reduce energy consumption when and where appropriate. We plan to continue to pursue strategies that reduce our carbon footprint.

65,233,456 KWHs used in 2020 with 8,066,737 KWHs saved due to conservation and performance programs
Several LEED certified facilities which means that the facility is designed to reduce waste, conserve energy and water, be healthier for occupants and reduce greenhouse gas emissions
We are actively retrofitting our older facilities by investing in technologically advanced LED lighting products, which substantially reduce energy usage
In October of 2020, we began an energy demand response program which puts power back on the grid
We are also taking initial steps to rely heavily on solar power in the future in our distribution centers and elsewhere

Reduction of Fossil Fuels

We are committed to working with suppliers and freight companies who uphold the highest environmental standards. The vast majority of miles run on behalf of Conn’s HomePlus for supply chain purposes and delivery are run by our dedicated partners who have action plans to reduce emissions. These partners perform regular service on their fleets and keep newer models which create a more environmentally friendly transportation experience by reducing emissions.

 

Diversity & Inclusion

Conn's HomePlus is committed to diversity at every level of the organization. Our diversity reflects our consumers and helps us to create an optimal environment for everyone. We are increasing our efforts to direct business and resources towards addressing drivers of disparities in society

As of September 2021, approximately 72% of our workforce was comprised of persons of color, along with 58% of our management and 22% of our officers. Women comprise approximately 43% of our total workforce, 32% of management and 25% of our officers.

All Employees

Person of Color: 72%
Other: 28%

All Employees

Female: 43%
Male: 57%

Management

Person of Color: 58%
Other: 42%

Management

Female: 32%
Male: 68%

Officers

Person of Color: 22%
Other: 78%

Officers

Female: 25%
Male: 75%
 

We are increasing our efforts to direct business and resources towards addressing drivers of disparities in society. In 2018 Conns established a Diversity and Inclusion Committee to advance and promote diversity and inclusion at all levels within our organization. The Committees focus over the last several years has been to lead initiatives and sponsor events that foster diversity and inclusion.

In 2021 and beyond, our Diversity and Inclusion Committee will be awarding scholarships to four deserving students attending Texas Southern University and Florida A&M University (two Historically Black Universities). Each student will receive per semester, and represents an initial commitment from Conns of over the next four years. These students will also be afforded the opportunity to participate in summer internships at Conns to provide real life workplace experience.

Conn's HomePlus, together with its vendors, donates merchandise to nonprofit organizations that support our communities. Conn's HomePlus alone has donated in excess of $220,000 in cash and merchandise to charitable causes since the beginning of the 2020 fiscal year.

In February 2020, in partnership with the Houston Rockets, Conn's HomePlus supported, Casa Phoenix, a residential treatment center for teenage boys. Together, the Houston Rockets and Conn's HomePlus, donated more than $16,500 in new furniture and appliances to enhance the center's common areas, along with Beats headphones to all 16 boys who call Casa Phoenix home.

Also in February 2020 with the help of the San Antonio Spurs and guard Lonnie Walker IV, Conns donated 40 new laptop computes to Youth Code Jam to help build environments where K-12 students can learn to be successful and develop hands on computing skills.

In January 2020, Conn's HomePlus partnered with DeAndre Hopkins, NFL wide receiver, and his mother, Sabrina Greenlee, CEO and Founder of S.M.O.O.O.T.H., to support The Women's Home a local non-profit in Houston supporting women and families who have faced homelessness, mental illness and addiction. Together Conns, DeAndre and Sabrina made a donation of more than $45,000 in new furniture and appliances.

In December 2019, in an effort to support military veterans and thank them for their service, Conn's HomePlus partnered with the Bastion Community of Resilience, an intentional community for military veterans in New Orleans, to support families working toward recovery with a surprise donation of more than $22,000 in new furniture and 55” Samsung televisions to four deserving families.

In September 2019, Conn's HomePlus surprised First Light shelter in Birmingham, Alabama, the only shelter in downtown Birmingham offering emergency shelter for homeless women and families 24 hours a day, by renovating their laundry facilities with all new LG washer and dryer pairs. The Conn's HomePlus team also provided the women with toiletry gift bags aimed to make the day to day lives of residents as close to being at home as possible.

Conn's HomePlus has also donated hundreds of thousands of dollars to victims of hurricanes that have impacted the Southern United States, including victims of Hurricane Harvey in 2017.