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White Glove Installation

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Privacy Policy in English | Conn's

Rev. 1/2023
FACTS WHAT DOES CONN APPLIANCES, INC. / CONN CREDIT CORPORATION, INC./CONN CREDIT I, LP DO WITH YOUR PERSONAL INFORMATION?

Why?

 Companies that provide financial credit choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

 The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit scores
  • Account balances and payment history
  • Credit history
  • Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.

How?

 All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Conn’s chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Conn's share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes -
to offer our products and services to you		 Yes No
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes –
information about your transactions and experiences		 Yes No
For our affiliates' everyday business purposes –
information about your creditworthiness		 Yes Yes
For nonaffiliates to market to you Yes Yes
To limit our sharing

Call 877-358-1252

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call 1-800-511-5750, or go to www.conns.com
Who we are
Who is providing this notice? Conn Appliances, Inc.
Conn Credit Corporation, Inc.
Conn Credit I, LP
What we do
How does Conn's protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Conn's collect my personal information? We collect your personal information, for example, when you
  • Apply for financing
  • Give us your income information
  • Provide employment information
  • Give us your contact information
  • Pay us by check
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates' everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include financial companies such as Conn Appliances, Inc., New RTO, LLC (d/b/a Improvemint Financial), Conn Credit I, LP and Conn Credit Corporation, Inc.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include insurance companies and direct marketing companies.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Conn's doesn't jointly market

We value our relationship with you and will strive to earn your continued trust.

For loans originated in Texas: For questions or complaints about this loan, contact Conn Credit Corporation, Inc.'s servicer at 1-877- 358-1252, email at www.conns.com/contacts/, or by mail at 650 S. 23rd St. Suite D, Beaumont, TX 77707. The lender is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the lender, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. E-mail: consumer.complaints@occc.texas.gov.

 

If you would like to receive a Spanish version of the CONN'S FINANCIAL INFORMATION PRIVACY NOTICE, please write us at CONN'S, 1401 Rankin Rd. Suite #300 Houston, TX 77073.

Si le gustaría recibir AVISO DE PRIVACIDAD DE INFORMACIÓN DE CONN'S en una versión en español, favor de escribirnos a CONN'S, 1401 Rankin Rd. Suite #300 Houston, TX 77073.