FAQs

• 1. What are some of the top washer and dryer brands?

  When it comes to finding the best washing machines and dryers, Conn's HomePlus offers a range of top brands known for their quality and reliability. Each brand brings its unique features and innovations to suit your laundry needs.

  LG & LG Studio: Renowned for their energy efficiency and advanced washing technology. LG washers and dryers often come with smart features for a more convenient laundry experience. Explore our LG selection to find the perfect match for your home.

  Samsung: Samsung offers a combination of durability and cutting-edge technology. Known for their sleek designs and user-friendly interfaces, Samsung washers and dryers are a popular choice. Check out our Samsung range for innovative laundry solutions.

  GE: GE appliances are synonymous with reliability and efficiency. Their washers and dryers are designed with the latest technology to provide a thorough clean with every wash. Discover our GE collection for a dependable laundry experience.

  Frigidaire: Offering a balance of performance and value, Frigidaire's washers and dryers are perfect for budget-conscious consumers seeking quality. Browse our Frigidaire range to find efficient and affordable options.

• 2. What's the average cost of a washer and dryer?

  The cost of washers and dryers can vary widely, typically ranging from budget-friendly options to high-end models with advanced features. Several factors influence the pricing:

  Buying individually or as a combo: Purchasing a washer and dryer separately can differ in cost compared to buying a combo unit. Combos may offer savings and are great for spaces where size is a consideration.

  Size and specifications: The capacity and specific features of the appliance can affect the price. Top-load washers and front-load washers have different price points, as do gas dryers and electric dryers.

  Technology: Advanced features such as smart technology, energy efficiency, and special fabric care options can impact the cost.

  Purchase options: The total cost can also include delivery and installation. Choosing in-store pickup might reduce overall expenses.

  At Conn's HomePlus, we understand the importance of staying within your budget. That's why we offer various financing options to make purchasing more manageable. Whether you need to replace a broken washer or dryer or want to plan towards an upgrade, our financing options can help bring these essential appliances within reach for any budget. Explore our extensive range of washers and dryers to find the perfect fit for your home and budget.

• 3. How long should a new washer or dryer last?

  The lifespan of a brand new washer or dryer typically falls within a certain range, influenced by various factors. On average, washing machines and dryers can last about 10-15 years. However, these figures can vary based on usage, maintenance, and the quality of the appliance. Key factors that impact the longevity of washers and dryers include:

  Regular maintenance: Proper and regular maintenance is crucial in extending the life of your laundry appliances. This includes tasks like cleaning lint filters, checking for leaks, and ensuring proper balance during operation.

  Usage frequency: How often you use your washer and dryer can impact their lifespan. Frequent heavy use may lead to quicker wear and tear compared to moderate or light usage.

  Quality and type: Higher quality models or those with specific features designed for durability may last longer. The type of washer or dryer (front-loading vs. top-loading, for example) can also influence lifespan.

  Professional servicing: Scheduling routine professional maintenance checks can help identify and fix issues before they become major problems, thus extending the appliance's life. Conn's HomePlus offers the option to schedule a service appointment for any of your appliances, ensuring they remain in top condition.

  Understanding how long do washing machines and dryers last can guide you in making informed decisions about your appliance purchase and maintenance. And more than anything else, regular care and maintenance are key to maximizing the lifespan of your washing machine and dryer.

• 4. How do I get rid of my old washer and dryer?

  Upgrading to a new washer and dryer is exciting, but figuring out what to do with your old machines can be a bit of a headache. Fortunately, Conn's HomePlus has everything covered. When you're ready to say goodbye to your old appliances, our haul away service is the perfect solution. Just let us know when you purchase your new set, and we'll handle the removal of your old washer and dryer with care and responsibility.

  And that's not all. Once we've taken care of the old, our delivery service for washers and dryers is super fast, often available the same or the next day. Plus, our White Glove Installation means your new appliances will be up and running in no time, without you having to lift a finger.

  When you're at a crossroads with your old laundry appliances, remember that Conn's HomePlus makes it easy to transition to a new set. From taking away the old to setting up the new, we're here to make the process smooth and hassle-free.

• 5. Where can I buy a new washer or dryer?

  If you're looking to upgrade your laundry room with a new washer or dryer, Conn's HomePlus is the perfect place to start your search. We have multiple locations across the nation, making it easy to find a store near you. Just visit our store locator to find your nearest Conn's HomePlus.

  Whether you prefer to browse in person or shop online, we offer various convenient options. You can come into any of our stores to see our wide range of washers and dryers up close and get expert advice from our friendly staff. If you already know what you want, you can order ahead online and pick it up for free at your local store. Plus, if you're looking for even more convenience, we offer delivery services that can get your new appliance to your home in as little as one day.

  So, when you're wondering where to buy a washer and dryer that fits your needs, remember Conn's HomePlus is just around the corner with a solution for you. With our extensive selection, convenient shopping options, and fast delivery, getting your new washer or dryer is a breeze.

• 6. Do you need to buy a new washer and dryer at the same time?

  When it comes to updating your laundry appliances, you might wonder if it's essential to purchase a new washer and dryer simultaneously. The short answer is no, but there may be some benefits to buying both at the same time. Here are some points to consider:

  Individual performance: Think about the performance and condition of your current washer and dryer. If one is still functioning efficiently, you might only need to replace its counterpart.

  Aesthetic and matching sets: For those who prefer a uniform look in their laundry room, buying a matched washer and dryer set can be appealing. This ensures that both appliances have a consistent design and finish.

  Technological compatibility: Newer models often come with advanced features that complement each other when used as a pair. This could include energy efficiency, synchronized cycles, and smart technology features.

  Budget and space considerations: Your budget and available space are significant factors. Buying both appliances together might be more economical in some cases, especially if there are bundle deals or promotions.

  Additional options: Remember, at Conn's HomePlus, you have the flexibility to choose. Whether you’re looking for a washer and dryer combo or considering individual washers and dryers, we offer a wide range of options to suit your specific needs and preferences.

  Ultimately, the decision to buy a new washer and dryer at the same time depends on your unique situation. Assess your current appliances, consider your needs, and explore the options available at Conn's HomePlus to make the best choice for your home.

• 7. Do you need to clean a washing machine?

  Absolutely, keeping your washing machine clean is essential not only for its performance but also for the longevity of the appliance. Regular cleaning and maintenance can prevent the buildup of soap scum, mineral deposits, and other debris, which can affect the efficiency of your washer. Here's a brief guide on how to care for and maintain your washing machine:

  Clean it regularly: It's recommended to clean the interior of your washing machine monthly. This involves running a cleaning cycle with a specialized cleaner or a home mixture of vinegar and baking soda. Don't forget to wipe down the gasket, dispensers, and any other nooks where residue can accumulate.

  Check and clean filters: Many washers have filters that catch lint, coins, and other small items. Regularly checking and cleaning these filters can prevent clogs and ensure smoother operation.

  Keep it dry: After each use, leave the washer door open to air out and prevent mold and mildew buildup. Wiping down the drum and door seal after use can also be beneficial.

  Schedule professional maintenance: For a thorough maintenance check or if you're unsure about how to properly care for your machine, Conn's HomePlus offers professional service appointments. A Conn's expert can help with more complex maintenance tasks and provide tips on keeping your washing machine in top shape.

  Remember, regular care and maintenance of your washing machine not only extends its life but also ensures it works efficiently and keeps your clothes clean and fresh. So, it's definitely worth taking the time to clean and maintain your appliance.

• 8. How do you clean a dryer vent?

  Cleaning your dryer vent is a crucial task that not only enhances the efficiency of your dryer but also reduces the risk of fire hazards. It's recommended to clean the dryer vent at least once a year, but this can vary depending on usage frequency and the types of loads you dry. Here's a brief overview of how to clean a dryer vent:

  1. Locate the vent: First, locate your dryer's exhaust vent. This is typically found on the back of the dryer leading to an external outlet.

  2. Disconnect the dryer: For safety, unplug the dryer and if it's gas-powered, turn off the gas supply. Carefully move the dryer away from the wall to access the vent.

  3. Clean the vent tube and duct: Use a dryer vent cleaning brush kit to gently remove lint from the vent tube and duct. These kits usually come with a long, flexible brush that can reach deep into the vent system.

  4. Vacuum the vent: After brushing, use a vacuum to remove loosened lint from both the vent tube and the area where it connects to the dryer.

  5. Reconnect and test: Once everything is clean, reconnect your dryer, move it back into place, and run a test cycle to ensure everything is working correctly.

  While this process can be done as a DIY project, some might prefer professional assistance, especially if the vent system is long or difficult to access. Conn's HomePlus offers maintenance services where a professional can efficiently clean your dryer vent, ensuring it's done safely and thoroughly. If you feel your dryer vent needs more in-depth servicing, you can easily schedule a service appointment with a Conn's expert.

• 9. How can I diagnose washer and dryer problems?

  Diagnosing issues with your washer and dryer can be a bit tricky, but there are a few common signs to look out for that might indicate a problem. For washers, these could include unusual noises, the machine not filling or draining properly, or clothes coming out still dirty. Dryer issues often present as clothes taking too long to dry, the dryer not heating up, or strange noises during operation.

  If you encounter any of these issues, it's helpful to start with some basic troubleshooting:

  1. Check power sources: Ensure that your appliances are properly plugged in and that there are no tripped circuit breakers or blown fuses.

  2. Inspect hoses and vents: Make sure that hoses on your washer aren't kinked and that the dryer vent is clear of lint and debris.

  3. Consult the manual: Refer to your washer or dryer’s manual for specific troubleshooting tips related to your model.

  If the problem persists or you're unable to identify the issue, Conn's HomePlus offers several resources to assist you. You can chat with an expert online for immediate advice, contact our customer service for guidance, or, if necessary, schedule a service appointment. Our team of professionals is equipped to diagnose and fix a range of washer and dryer problems to return them to their optimal working condition. We're here to help you keep your laundry appliances running smoothly.

• 10. Do I need a gas or electric dryer?

  Choosing between a gas and electric dryer depends on a few key factors and your personal preferences. Both types of dryers have their unique advantages and considerations.

  Gas dryers

  Energy efficiency: Generally, gas dryers are more energy-efficient than electric ones, which can lead to lower utility costs over time.

  Drying time: They tend to dry clothes faster, making them a great choice for large families or those with heavy laundry needs.

  Installation requirements: Gas dryers require a gas line and proper venting, so installation can be more complex and might require professional assistance.

  Initial cost: They typically have a higher upfront cost compared to electric dryers.

  If you're considering a gas dryer, explore our selection of gas dryers to find a model that suits your needs.

  Electric dryers

  Ease of installation: Electric dryers are generally easier to install, as they only need a 240-volt outlet.

  Availability: Most homes are already equipped with the necessary electrical connections, making them a more convenient choice for many.

  Variety: There's a wide range of models and features available in electric dryers.

  Cost: They usually come with a lower initial purchase price than gas dryers.

  If you're leaning towards an electric dryer, check out our wide selection of electric dryers from the top brands.

  Ultimately, your decision between a gas or electric dryer will depend on your home's existing utilities, your budget, and your specific laundry needs. Both types have their advantages, and Conn's HomePlus offers a wide selection to fit any preference.

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